How can Human Resources functions reduce costs?
Let’s suppose you’ve been tasked to decrease administrative and labor costs. You’ve got three months to reduce expenses by 20%.
You’re already running a fairly lean operation. You can’t eliminate an entire team or let anyone go. You have hourly and salaried employees. Both full-time and part-time.
Where do you start?
Consolidate Your Human Resources Functions
Here is your solution. It consists of two straightforward components:
1. Get a unified Human Resources portal
2. Use best practices for Human Resources functions
When all HR admin is controlled in one platform, you can lower admin and labor costs significantly. But first, let’s describe how the system works.
What Is A Unified Human Resources Portal?
A unified HR portal is an integrated suite of tools. It has an interface (or gateway) through which employees, managers, and admin handle HR-related transactions.
It is a cloud-based system employees access with a connected device. For example, a smartphone, tablet, or computer.
How Does An Employee Use The HR Portal?
The employee opens the company HR portal. If they are using a mobile phone, they use the companion app.
They are greeted by a branded dashboard. If they are an hourly worker, they clock in for their shift.
HR Portal Employee Dashboard
The employee dashboard has, well…everything.
- Clock In/Out, current punch status
- At a Glance: next pay date, link to company directory
- Payroll: links to recent pay stubs, tax forms
- Engagement: employee recognition board, check-ins, anonymous suggestion box, chat
- Documents: employee handbook, training materials, benefits forms
- Time Card
- Work Schedule
- Time Off: requests, approvals, PTO balance
- General HR: to do lists, employee filing cabinet
How Does A Manager Use The HR Portal?
The portal gives the manager complete employee oversight. They have all employee information in a centralized location. It is updated in real time.
They see who is clocked in and when they clocked in. GPS-enabled timekeeping lets them see where mobile or offsite employees are working.
All requests and approvals are managed and stored in the same place. Managers approve shift changes and time off requests. They monitor and approve time cards.
Manager Shift Scheduling
In the schedule module, managers create employee schedules. The scheduling tool has drag-and-drop. Just drag employees into shifts. Use the system templates or make your own. For example, if your staffing fluctuates during the year, make a template for the busy season and another for the slow season. Copy schedules forward.
The schedule tool will alert you if you double book an employee at two locations. Set limits for maximum hours to prevent expensive overtime.
Do you have shift requirements for skills and/or certifications? For example, a restaurant that employs minors who can’t serve alcohol. The manager needs some servers of legal age for every shift. If this is the case, set shift skill requirements. Each employees’ qualifications are recorded in their profile. The schedule tool compares shift requirements with the employees scheduled. It will alert you if you don’t schedule the pre-set number of employees with the necessary skills/certifications.
How Does The HR Team Use The System?
The system manages the paperwork and other functions with workflow stages. Let’s discuss system actions linked to workflow stages.
Workflow Stages Trigger Actions
This begins during the hiring process. When the applicant applies online, it triggers an application confirmation email. If the hiring manager wants to advance the applicant to the interview stage, the system sends an email with a link to the interview self scheduler. The emails use merge fields to customize the message with the job role, applicant name, and other pertinent information.
As the applicant advances through the recruiting stages, the system performs actions relevant to the hiring stage.
When the hiring manager changes a new hire’s stage to onboarding, the system emails all the new hire paperwork. E-signature allows the employee to sign the necessary documents. Read receipts let the HR team know when documents have been completed.
The HR team monitors the health benefits enrollment and tax paperwork. The employee enters their direct deposit information for the payroll department.
Now that we’ve discussed how a unified HR system works, let’s do the math.
How Unified Human Resources Functions Lower Costs 20%
Reduce Overtime—5% Savings in Labor Costs
Managers can’t be full-time overtime cops. They wouldn’t get anything else done. An HR portal monitors overtime. It sends the manager an alert when an employee is approaching the end of their straight time hours for the week. The manager can take the necessary staffing actions to save the labor budget from time-and-a-half.
Optimize Shift Scheduling—3% Savings In Labor Costs
Predict scheduling needs to prevent overstaffing. When you unify human resources functions, the system collects data. Use historical data to forecast precise staffing needs.
Reduce Cost-Per-Hire—5% Savings In Hiring Costs
The applicant tracking tool in the HR portal improves efficiency. It saves your hiring team all that tedious manual work they hate. The system stores job descriptions, applicant questionnaires, interview scripts, and all the email templates discussed previously. It also shortens time-to-hire which further optimizes your hiring budget.
Automate Human Resources Functions-4% Savings
The HR portal automates up to 80% of Human Resources functions. The best practice here is to create checklists to eliminate redundancies. Assign tasks to team members and record progress in the system. Collaborate in a centralized interface. Get rid of spreadsheets that aren’t updated in real time.
Reduce Employee Time Theft-3% Savings on Labor Costs
When an employee misrepresents more hours than actually worked, it’s called time theft.
There are several different methods:
- Punching in earlier than authorized
- Punching out later than authorized
- Failing to punch out for unpaid breaks and meals
- Buddy punching
A unified HR system has many options for time tracking. Workers can clock in with a web clock or hardware clock. Depending on the type of time clock, employees can buddy punch by sharing their system pass codes, swipe cards, or fobs.
Sync your portal with a biometric time clock. It requires a biological identifier so employees can’t clock in for each other.
Managers set shift rules in the system. The time clock enforces schedules based on the custom settings.
WorkforceHUB Unifies Human Resources Functions
WorkforceHUB is a unified Human Resources portal from SwipeClock. If you decide to implement a unified solution, keep in mind that one million employees use SwipeClock products every day for Human Resources functions.
By Liz Strikwerda