If you haven’t, it’s time to consider push notifications to improve your employee time and attendance.
How To Use Push Notifications in Workforce Management
Push notifications are proactive notes that appear on smartphones. We call them “push” notifications because they are pushed out to the recipient. Push notifications can go to a single individual. They can also go out to a group of employees, or the entire company.
Push notifications can also be automated. Automated push notifications can be triggered by an employee action, a date, or a milestone achievement.
With workforce management software from SwipeClock, push notifications can be scheduled and managed from a central administration login.
Push notifications are gaining popularity with workforce managers. Smartphones are ubiquitous, so participation and response is high. There are also cultural reasons driving adoption.
The popularity of social networking and mobile communications means push notifications are at the forefront of your employee’s attention. And that’s a great place to be when you are managing a workforce who is nearly always tuned in.
Consider the following:
One of the most frustrating aspects of workforce management is the tardy employee. Managers get frustrated, and employees get demotivated.
When an employee is late, everyone loses. The manager who is under pressure to keep the staff running smooth get frustrated. The employee who is being relieved is ready to head home for a break but can’t. The late employee who wanted to be on time but missed out on valuable paid time.
Solution: push notification reminders. With SwipeClock workforce management you can set timed reminders to push to each employee before their shift. The employee receives a friendly reminder of their shift an hour before, and they have time to wrap up and get ready.
Tardiness will go down and employees will be more engaged. Schedules will be honored and manager stress relieved.
Push notifications can have a similar effect on absenteeism. When an employee gets a push notification for their shift, they have time to react when conditions change.
For instance, it is common for shift employees to remember their shift at the last second when they are sick in bed. Push notifications will provide an early warning that a sick employee can respond to.
Self-service scheduling makes it easy to post your shift for trade or pick up. Push notifications can be set to notify eligible employees of the open opportunity. In most cases, a shift can be filled and approved in time to save the day.
Push notifications can help your business abolish absenteeism by providing an early warning. Employees that have early reminders can react before problems become emergencies.
Push notifications can be used to announce new policies. They can also be sent in response to a special condition to remind employees of compliance issues.
For example, if an employee is on maternity leave, ACA compliance warnings can be sent before days off expire.
You can also send updates to policy or regulations that affect employee paperwork requirements or registration deadlines.
Workforce managers can use push notifications in many ways. Push notifications make communications easier and more timely. Studies show that communications that are timely or relevant are more engaging. Employees appreciate getting information when they need it.
Managers can reach a larger workgroup with a single communication. They can also reach remote and mobile employees quicker.
Push notifications are more accessible than email and faster than a phone call. Managers who engage push notifications to communicate with employees get more done, have more time, and feel less stressed about communications.
Push notifications will give your managers more control and motivate them to be more communicative with your employees.
Employees engage with push notifications. Push notifications integrate with today’s social employee routine. Employees who receive push notifications feel engaged in an environment in which they are familiar.
Employees feel more empowered when they are connected to work and in the know. Push notifications are a passive way to keep your employees engaged and give them details they need to be productive.
Empowering your employees with push notifications means they are more informed, engaged and aware. The result is an empowered workforce.
Employees will be empowered to get to work on time. They will be better informed about compliance issued. And they will be better prepared to respond to operational requirements.
For you, this means fewer tardies, reduced absences, and a workforce that understands policies and procedures.
For your employees, it means a higher level of engagement with time and attendance, scheduling, and HR.
The bottom line is that push notifications are fast-becoming a critical workforce management tool. They are easy to incorporate into your time and attendance system and will save you time and effort.
Push notifications are part of the SwipeClock HUB, so they are already built into your time and attendance management system. Push notifications can be set up as automated, or manually sent to individuals or groups. Push notifications can be instructive, require an action, or make an announcement.
Push notifications are timely, relevant, and convenient for your employees. Response times to push notifications are greater than with email. Push notifications are easy to set up, too.
SwipeClock workforce management software makes it easy to incorporate push notifications. Once you begin using them, you’ll wonder how you ever lived without them.
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