Attendance tracking is critical for identifying attendance problems.
The impact of attendance problems doesn’t get the attention it deserves. Even one employee with an issue can create headaches for everyone. But it’s not just an annoyance. It has serious consequences for your business.
Employee Attendance Issues
- Arriving late
- Frequently calling in sick
- Failing to attend meetings
- Missing appointments
- Longer-than-authorized breaks
- Leaving work before the shift ends
- Failing to perform job duties while at work
How do Attendance Issues Affect my Business?
The most obvious problem is that co-workers have to pick up the slack. But the negative effects don’t end there.
Employee Attendance and Morale
When an employee has a chronic attendance problem, it reduces morale. For both co-workers and managers. Co-workers become resentful and frustrated. The employee with the problem can’t keep up to speed. It slows progress on team projects.
Employee Attendance and Productivity
An employee who misses work frequently is usually a poor performer—even when they are at work. Success and productivity require not only physical presence but a commitment to the company’s goals.
Employee Attendance and Profitability
Out-of-control absenteeism reduces revenue. Hiring a temp or paying for overtime adds up fast. It directly affects the bottom line. You should be proactive about preventing attendance problems.
Employee Attendance and Customer Service
Employees who interact directly with customers are the face of the company. If their job requires ongoing communication (as with an account representative, for example), frequent absences harm the client relationship. When co-workers fill in, they don’t have the background and context to serve the customer effectively. Clients get impatient when they are passed from one rep to the next. Each successive agent needs to get up to speed. It reflects poorly on the organization.
Employee Attendance and Team Unity
Effective work teams require effective team members. Success depends on competence and dedication. One weak link can have an outsized impact.
Employee Attendance and Company Culture
When poor attendance is tolerated, it suggests a culture that lacks accountability. No organization wants to go down this road. It might seem counterintuitive, but it suggests that employees’ individual contributions aren’t integral to success. Hold employees accountable. It underscores the importance of their efforts.
Attendance Tracking Helps You Spot Attendance Problems
Busy managers need hard data to understand the scope of attendance problems. This is especially true if you have mobile or offsite workers. The only way to prevent or correct problems is to:
- Create a compliant, progressive attendance policy
- Track attendance to understand the situation
- Treat all employees equally under the policy
Employee Attendance Tracking Made Easy
Technology to the rescue. It’s never been easier or cheaper to accurately track employee attendance.
TimeWorksExpress is a mobile attendance tracking app from SwipeClock. It’s a turnkey solution that costs only $3 per month per employee, plus a $15 monthly site fee. If you have 20 employees, that’s only $75 per month! For less than 100 bucks, you can gather accurate attendance data. This lets you enforce attendance policies equitably for all of your employees.
With TimeWorksExpress, employees clock in and out for shifts on their smartphone, tablet, or company computer. Even if your employees are salaried, it’s still important to know when they are working.
Attendance Tracking and Scheduling…
Preventing schedule confusion reduces unintentional tardies and absences. TimeWorksExpress has handy schedule templates. Post schedules several weeks in advance. This is one of the easiest ways to reduce absenteeism.
Here are all the TimeWorksExpress features at a glance:
- Intelligent time tracking
- Time-off management
- Time-off accruals
- Payroll export
- Mobile apps
- Employee notifications
- Manager notifications
- Overtime management
- Break management
- Buddy punching prevention
By Liz Strikwerda