Most people don’t call their bank when they need to check their account balance; they simply access their account from their mobile device. Similarly, they buy tickets to a sporting event and book flights without ever talking with an actual person. Indeed,...
Guess what’s just a few months away? Swipeclock Summit ’23! We’re working hard behind the scenes to put together a fantastic two-day conference to benefit our partners and their clients. What is Swipeclock Summit? Swipeclock Summit is a two-day conference focused on...
Call centers that optimize time and labor can significantly increase productivity. This effort was the intent of the company covered in this case study, a customer service center that had launched eight years previously with one healthcare client. Last year, after...
Historically, unemployment for accountants has been 2-3% lower than the general unemployment rate. But that doesn’t mean it is always easy for accountants. The Challenges of Growing an Accounting Practice Did you know? As many as 67% of accountants feel that the...
Why do small businesses need cloud-based HR software? It’s simple. To be competitive, you need to optimize time and labor. A cloud-based system works best for small business because it is flexible, responsive and affordable. For example, it allows small...
