What is Human Resources Management?
Human Resources is the business function that manages all employee-related processes. Effective Human Resources Management (HRM) has a profound effect on the performance of the company. Human Resources Management includes the following functions:
- Hiring and applicant tracking
- Time and attendance
- Employee scheduling
- Training and development
- Performance management
- Benefits management
Who performs Human Resources Management?
The Human Resources director or CHRO (Chief Human Resources Officer) oversee the Human Resources team(s). Some companies outsource all or some Human Resources functions. Depending on the size of the company, there may be a manager and team for all the HRM functions previously listed.
- For example, the Talent Acquisition manager oversees the hiring team. The team may include hiring managers, outsourced recruiters and staffing agencies
- The training and development team designs and manages training programs
- The benefits management team chooses benefits packages to help attract talent and spur employee loyalty and engagement
- HR handles employee management so everyone else can execute their roles. It resolves employee conflicts so they don’t threaten productivity
- Compliance is a key component of Human Resources management. There are multiple layers of employment laws that affect virtually every Human Resources process
How does HRM influence the organization?
- HR delivers value rather than revenue
- HR creates an environment for business success
- HR inspires employee performance
- HR monitors and lowers operating expenses
- HR protects against compliance violations
What tools can help organizations excel at Human Resources Management?
Most Human Resources processes are well-defined. This makes them well-suited to automation. An HRMS (Human Resources Management System) is a unified HR solution that can automate up to 80% of HR processes. An HRMS is an integrated suite of tools, each designed to manage one or more HR processes in the employee life cycle.
How does an employee use an HRMS?
The employee opens the company HR portal and are greeted by a branded dashboard. If they are an hourly worker, they clock in for their shift. The employee dashboard may include the following:
- Clock in/out, current punch status
- At a glance: next pay date, link to company directory
- Payroll: links to recent pay stubs, tax forms
- Engagement: employee recognition board, check-ins, anonymous suggestion box, chat
- Documents: employee handbook, training materials, benefits forms
- Work schedule
- Time Off: requests, approvals, PTO balance
- Benefits management
- Performance management, manager check-ins
- Employee directory
- Employee handbook and other links
How does a manager use an HRMS?
The portal gives the manager complete employee oversight. They have all employee information in a centralized location. It is updated in real time. They can easily see which employees are clocked in and when they clocked in.
GPS-enabled timekeeping lets them see where mobile or offsite employees are working. Managers approve shift changes and time off requests. They monitor and approve time cards.
In the schedule module, managers create employee schedules. The scheduling tool has drag-and-drop. They drag employees into shifts to build schedules quickly.
How does the HR team use an HRMS?
The hiring team tracks applications, evaluates candidates, posts jobs and manages interviews in the recruiting module. Administrators handle new hire onboarding paperwork.
The benefits management team handles new hire benefits enrollment, employee benefits changes and open enrollment. The training and development team manages training materials.
- What is Human Resource Management?, The Balance Careers
- COVID-19 Business Recovery: Unify Human Resources Functions to Lower Costs 20%, Swipeclock
- Why HR is Necessary to Manage Your Business, Swipeclock
- HRMS Success: How To Manage Human Resources In 2020, Swipeclock