No matter if your tech company is a startup or about to go public, having a unified HR team is a crucial part of your success. Without an HR team that can come together with other departments, it can sometimes feel like your organization is in a chokehold. There’s no denying that when a tech company has an unfilled opening, the entire company feels it. And that’s where your HR team comes into play.
When you develop a strong HR team at your company, it’s easier to show that you value your employees. When this occurs, you not only are better at hiring new employees but also at retaining and developing current employees.
It’s important to remain unified across all departments–which can be as easy as all agreeing on which payroll software to use or how often meetings should be conducted with other teams. Regardless of how you approach being unified, there are some clear benefits that make it all worth it.
Developing good HR and hiring processes in growing tech companies is often sidelined for other initiatives. If this is left unchecked for too long, it can be detrimental for long term growth. It can be a cliche, but great recruiting really is the key to a company’s success.
When an HR team is unified within the recruiting process, there’s the advantage of being able to:
- Conduct unbiased job interviews: When the HR and recruiting staff are on the same page, it’s easier to create a structured interview process that is able to rate each candidate on a predetermined list of criteria that is fair for everyone who applies.
- Find the most qualified candidates: This is, of course, easier said than done. Once you’ve created a job description and posted on various job boards, it’s up to the HR and recruiting teams to come together with your ATS system to ensure only the most qualified candidates get brought in to interview. This will save time for those whose job it is to not only schedule multiple interviews but also for the employees who have to conduct the interviews.
- Create inclusive job titles: With unified HR, tech companies can be sure that job titles are not discriminatory and that accurate job titles are written to attract qualified candidates to apply. This is critical for a tech startup that is making it a priority to have a diverse team.
- Protect the business from potential legal issues: When it comes to knowing state and federal labor laws, the HR team is your go-to. Those working on a unified HR team can better interpret and implement various policies to make sure laws are observed by all members of the staff.
Building stronger culture
While you may think that building profit margins and closing big deals are the most valuable assets to your company, it’s also important to consider the value of a unified HR team that can help to build strong culture. Don’t get this confused with office game rooms, fancy meals, and elaborate events — it’s much more than that.
Not only will this help to reduce employee turnover, but it’ll also boost morale and create a better working environment. Plus, organizations with strong culture tend to have better communication, as well as a clearer understanding of goals.
- Fair compensation: Benefits and compensation are a major part of HR. Whether it’s dealing with payroll or creating various employee benefit plans, conversations about pay happen on the regular. Of course, consider elements like budget and potential revenue when creating a compensation plan.
- Understand the need for policies: No matter what kind of industry your company works within, there are various policies an HR team is going to have to create, and they may change over time. Will your company offer unlimited PTO? What about a dress code policy with strict guidelines? These are both things to consider, and the sooner the better.
- Create a benefit plan: There are benefits required by law (overtime and workers’ compensation), benefits that are an industry standard (health insurance and family leave), and benefits that are considered a perk (tuition reimbursement and commuting benefits). Beyond the ones required by law, it’s important that you come together as an HR team to create benefits that show your employees how much you value them and their hard work. Your benefits administration system can keep employees and hr teams on the same page.
- Care for workplace culture: When it comes to company culture, there are a variety of ways your company’s HR team can make sure it’s strong. Whether that’s embracing a tuition reimbursement program, starting a lunch-and-learn program, or finding new ways to recognize employee achievements, doing so is always worth it in the long run.
- Increased employee engagement: When you’ve got the culture nailed down, chances are you’ll see an increase in employee engagement, which is the level of emotional connection employees feel towards an organization. Not only is this a great way to boost retention, but it will also foster team collaboration and promote career development in the long run.
Whether your tech company has five employees or 500 employees, ensuring there is clear communication across all teams and departments is going to be crucial every single day.
- Create different career paths: When your tech company reaches at least 30 employees, it’s time to come up with a plan as to how to develop those employees and retain them for the long haul. If this fails to happen, employees could feel like their career is at a standstill.
- Invest in training managers: One common trend in tech companies is that everyone is a “generalist” or “wears many hats”. When that happens, employees often find themselves in a management role, without a lot of training. Take the time to utilize succession planning, an effort that identifies and trains skilled employees with the end-goal of them being promoted to senior roles. This process will ensure that your company runs smoothly. Some areas of training should include mentoring, team building, and employee recognition.
- Handle a disgruntled employee: It’s not going to be sunshine and roses at work every single day, and chances are the HR team is going to have to handle a disgruntled employee at one point or another. Keep an eye out for decreased motivation, a bad attitude, consistently running late, and even lack of teamwork. As an HR professional, don’t let the situation fester for too long and approach the employee with empathy and kindness. And remember, even though it could be a private matter, documenting the situation for a paper trail could come in handy later.
- Concise offboarding: While it’s important to have a great process to welcome your employees, it’s equally as important to have a plan in place for exiting employees. If you don’t have a plan in place, improper offboarding can lead to poor culture, wasted spend, and a reputation that could quickly be in shambles. To avoid this, utilize offboarding software to make the transition seamless.
Teamwork makes the dream work
It’s not always easy for an HR department to come together to ensure a tech company is running as smoothly as possible. It takes an open mind, commitment to teamwork, and the drive to always want to learn something new. At the end of the day, it takes a village, or a unified HR team, to ensure that everything runs smoothly, the needs of the employees are met, and going to work is an enjoyable experience for everyone, no matter what their role.
By Mara Calvello
Mara Calvello is a Senior Content Marketing Specialist at G2. In her spare time, she’s typically at the gym polishing off a run, reading a book from her overcrowded bookshelf, or right in the middle of a Netflix binge. Obsessions include the Chicago Cubs, Harry Potter, and all of the Italian food imaginable. (she/her/hers)